Shipping & Delivery

At Garden Rooms of Cheshire, we aim to deliver your order as quickly and efficiently as possible. We work with a network of trusted delivery partners to ensure your products arrive safely and in good condition.

Delivery Times

Our standard delivery time is 5-7 working days from the date your order is placed, unless otherwise stated on the product page or confirmed at the time of purchase.

While we make every effort to meet these delivery times, delays may occasionally occur due to circumstances beyond our control, including supplier delays, adverse weather or traffic conditions.

Delivery Service

Deliveries are made using a professional two-person delivery team.

Your order will be delivered to the nearest safe and accessible location at your property. Delivery teams are unable to carry products through your home, over obstacles or to locations where access is restricted or unsafe.

Please ensure someone is available to accept and inspect the delivery.

Vehicle Access

Our deliveries are typically made using a 7.5 tonne delivery vehicle.

It is the customer’s responsibility to ensure suitable access is available for the delivery vehicle. If access restrictions prevent delivery, additional delivery charges or a failed delivery fee may apply.

If you believe access to your property may be restricted, please contact us before placing your order so we can discuss the available options.

Express Delivery

We currently do not offer an express or expedited delivery service. All orders are dispatched using our standard delivery service.